Our Standard Training Courses
	Voice over IP / IP Telephony Overview		View Detail
	Understanding Voice over IP	View Summary	View Detail
	Understanding Voice Technology Fundamentals	View Summary	View Detail
	Understanding IP and IP Networking	View Summary	View Detail
	CCNA 640-801 Exam Preparation Training	View Summary	View Detail
	CCNA INTRO 640-821 Exam Preparation Training	View Summary	View Detail
	CCNA ICND 640-811 Exam Preparation Training	View Summary	View Detail
	Understanding Multi Protocol Label Switching (MPLS)	View Summary	View Detail
	Understanding Ethernet LANs	View Summary	View Detail
	Understanding Asynchronous Transfer Mode (ATM)	View Summary	View Detail
	Understanding Frame Relay	View Summary	View Detail
	Introduction to Telecommunications	View Summary	View Detail
	Introduction to Datacommunications	View Summary	View Detail

Understanding Voice over IP (2 days)

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1. Introduction to voice over IP (VoIP)
2. Overview of the voice technologies relevant to voice over IP
3. Overview of the IP technologies relevant to voice over IP
4. The H.323 framework for voice over IP
5. Session Initiation Protocol - SIP for voice over IP
6. MGCP and Megaco / H.248 for voice over IP
7. Voice over IP applications
8. QoS requirements and solutions with voice over IP
9. Other considerations with voice over IP

Understanding Voice Technology Fundamentals (3 days)

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1. Introduction to Voice Communications
2. Digital Voice
3. The Telephone
4. The Telephone Exchange
5. Digital Voice Transmission
6. E1 Digital Voice Interface
7. DS-1 (T1) Digital Voice Interface
8. Signalling on Analogue Interfaces
9. Signalling on Digital Interfaces
10. Overview of Basic Rate ISDN
11. Voice/Speech Compression
12. Speech Impairments
13. Echo and Echo Control
14. Voice and Data Integration
15. Voice over Frame Relay (VoFR)
16. Voice and Telephony Over ATM (VTOA)
17. Voice over IP (VoIP)
    
    

Understanding IP and IP Networking (3 days)

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1. Introduction to IP
2. The IP Layer
3. IP Support Protocols
4. Transport Layer Protocols
5. Application Layer Protocols
6. Routing with IP
7. IP Version 6 (IPv6)
8. Security and IP
9. Quality of Service (QoS) and IP
10. IP and Multi Protocol Label Switching (MPLS)
11. Voice over IP
    

CCNA 640-801 Exam Preparation Training (5 days)

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1. Layered Communication Models: OSI and TCP/IP Models
2. Ethernet Fundamentals
3. Cisco Router Fundamentals and Configuration
4. Cisco LAN Switch Fundamentals
5. LAN Switching Fundamentals
6. The Spanning Tree Protocol (STP) and the Rapid Spanning Tree Protocol (RSTP)
7. Virtual LANs (VLANs) and Trunking
8. Internet Protocol (IP) Fundamentals
9. Routing IP, Static Routing and Routing Protocols
10. RIP (Routing Information Protocol), IGRP (Interior Gateway Routing Protocol) and RIP Version 2
11. OSPF (Open Shortest Path First) and EIGRP (Enhanced Interior Gateway Routing Protocol)
12. Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) Fundamentals
13. Wide Area Networking (WAN) Fundamentals
14. Point-to-point WAN Protocols
15. ISDN (Integrated Services Digital Network) and DDR (Dial-on-demand Routing)
16. Frame Relay
17. IP Access Control Lists
    

CCNA INTRO 640-821 Exam Preparation Training (4 days)

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1. Introduction to Computer Networking in LANs and WANs
2. Layered Communication Models: OSI and TCP/IP Models
3. Ethernet Fundamentals
4. LAN Cabling Fundamentals
5. Wide Area Networking (WAN) Fundamentals
6. Internet Protocol (IP) Fundamentals
7. Transmission Control Protocol (TCP) and User Datagram Protocol (UDP) Fundamentals
8. LAN Switching Fundamentals
9. Cisco LAN Switch Fundamentals
10. Virtual LANs (VLANs) and Trunking with Cisco Switches
11. Cisco Router Fundamentals and Configuration
12. Dynamic Routing Protocols
13. Remote Access via the WAN
    

CCNA ICND 640-811 Exam Preparation Training (5 days)

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1. Review of LAN Switching
2. The Spanning Tree Protocol (STP) and the Rapid Spanning Tree Protocol (RSTP)
3. Virtual LANs (VLANs) and Trunking
4. The Internet Protocol (IP) Layer, IP Addressing and Subnetting
5. Routing IP, Static Routing and Routing Protocols
6. RIP (Routing Information Protocol), IGRP (Interior Gateway Routing Protocol) and RIP Version 2
7. OSPF (Open Shortest Path First) and EIGRP (Enhanced Interior Gateway Routing Protocol)
8. ICMP, TCP, UDP, FTP and TFTP
9. Point-to-point WAN Protocols
10. ISDN (Integrated Services Digital Network) and DDR (Dial-on-demand Routing)
11. Frame Relay
12. IP Access Control Lists
    

Understanding Multi Protocol Label Switching (2 days)

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1. MPLS: The Need For a New Solution
2. Label Distribution and Signalling
3. Frame Relay, ATM and MPLS
4. MPLS Traffic Engineering
5. Supporting Differentiated Services (Diff-Serv) with MPLS
6. Virtual Private Networks (VPNs)
7. Voice over MPLS
8. Introduction to Optical Networks and MPLS
   
   

Understanding Ethernet LANs (2 days)

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1. Introduction to, overview of and history of Ethernet
2. Ethernet frames, MAC addresses, collisions and CSMA/CD
3. The older Ethernet – 10BASE-5 (Thick Ethernet) and 10BASE-2 (Thin Ethernet)
4. Ethernet on UTP – Unshielded Twisted Pair
5. Ethernet on fibre (fiber) optic cable
6. 10Mbit/s Ethernet
7. Fast Ethernet – 100Mbit/s Ethernet
8. Gigabit Ethernet – 1Gbit/s Ethernet
9. Switched Ethernet
10. Spanning Tree with Ethernet switches
11. VLANs – Virtual LANs using Ethernet switches
12. 10 Gigabit Ethernet – 10Gbit/s Ethernet
    
    

Understanding Asynchronous Transfer Mode - ATM (3 days)

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ATM Technology

1. Introduction to ATM
2. The standards for ATM
3. The ATM layer
4. The Physical layer
5. The ATM Adaptation Layer (AAL)
6. ATM Service Categories and Traffic Management
7. Signalling for SVCs and Soft-PVCs
8. ATM Network Management, ILMI and OAM 9. Private Network-Network (Network-Node) Interface - PNNI

Applications on ATM

10. Voice and Telephony over ATM
11. MPEG-2 Video over ATM
12. IP over ATM (Layer 2 support)

- RFC1483: Multiprotocol Encapsulation over AAL5
- RFC1577 and RFC2225: Classical IP and ARP over ATM
- LAN Emulation (LANE): Versions 1 and 2

13. IP over ATM (Layer 3 support)

- Multiprotocol over ATM (MPOA)
- Multiprotocol Label Switching (MPLS)

14. Frame Relay/ATM Interworking

Understanding Frame Relay (2 days)

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1. Introduction to Frame Relay
2. User-to-Network and Network-to-Network Interfaces
3. High Speed Frame Relay and ATM to Frame Relay Interworking
4. Handling real-world and time sensitive traffic
5. Voice and Video over Frame Relay
6. Defining and Measuring Service Levels
7. Synergies of Frame Relay, IP and ATM - New Developments
8. Further Aspects of Frame Relay
   

Introduction to Telecommunications (2 days)

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1. Introduction to Telecommunications
2. Digital Voice (Analogue to Digital Conversion)
3. Digital Voice Transmission and Multiplexing of Multiple Channels
4. The 2Mbit/s Framed Interface
5. Signalling System Number 7 (SS7)
6. Integrated Services Digital Network (ISDN) and its Applications
7. Transmission Systems - PDH and SDH
8. Introduction to Data Communication Protocols
9. Voice and Data Integration
   
   

Introduction to Datacommunications (2 days)

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1. Data Communication Concepts
2. Local Area Networks (LANs)
3. LAN Interconnection
4. Other Types of LAN
5. The Internet Protocol (IP) and 'TCP/IP'
6. Routing with IP
7. The Internet
8. Wide Area Network (WAN) Protocols
9. Overview of Transmission Systems - PDH and SDH
10. Some Other 'hot' Topics in the Datacommunications Industry